Customer Project Manager at Ericsson Nigeria

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the position below:

Job Title: Customer Project Manager

Req ID: 272823
Location: Lagos, Nigeria
Categories: Consulting and System Integration Categories: Information Technology

Job Summary

We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.

Job Responsibilities

You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues
Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
Handle project finance: ensure financial system monitoring
Develop the business: participate to contract preparation and to pre-sales meeting
Develop the CPM discipline: simplify processes, methods and tools with creative ideas.

Key Qualifications

Education: Engineering background preferably electrical & electronics
Min years of experience: 5 years of CPM experience
Domain experience: Core Cloud, BSS, OSS
Financial Acumen & Analysis Skills
Business Understanding
Consultative Selling Skills
Customer and Market Insight
Negotiation, Persuading & influencing Skills
Project Management Skills
Occupational Health & Safety (OHS)
Leading & supervising
Planning & organizing
Proficiency with the English Language.

Additional Requirements:

PMI certifications – The CPM is expected to be certified on the job stage that she/he holds
Project sales process
Contract management
3rd pp suppliers management experience.

Application Closing Date
Not Specified.

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