Customer Service & HMO / Billing Officer at the Lagos Executive Cardiovascular Clinic (LECC)

Lagos Executive Cardiovascular Centre is a multidisciplinary cardiovascular and cardiac rehabilitation 24/7 facility focused on the treatment and management of cardiovascular diseases and trigger diseases using both invasive and non-invasive procedures, as well as preventive cardiology.

We are recruiting to fill the position below:

Job Title: Customer Service & HMO / Billing Officer

Location: Lagos

Job Description

Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to patients/clients
Patient data management which includes but not limited to:
Registering of new patients
Retrieval of patients records
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
HMO management, processes and procedures
Collation of HMO bills.
Correction of errors found in bills.
Reconciliation of HMO account
Ensure daily sales are reconciled with the system for proper accounting and audit
Management of receivables from clients via: cash, cheque, direct payment and
Ensure proper invoicing