Customer Service Manager at Manufacturing & Resources Development Limited

Manufacturing & Resources Development Limited is looking to recruit suitably qualified candidates to fill the position below:

Job Title: Customer Service Manager

Location: Lagos

Job Description

• Oversee our customer service team
• Manage and train Customer Associates
• Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis
• Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service
• On-board new employees and train them based on your expertise and skill set
• Create and implement an effective customer loyalty program

Application Closing Date
26th June, 2020.