Customer Service Officer at Buylesser Online Store – Nationwide

Buylesser Online Shopping Mall – Buylesser Online Marketplace was founded by profound selfless and adventurous Team, with a vision to make shopping online easy, fun and pocket friendly. Buylesser started in 2015 with ad-hoc staff members and a team of dedicated personnel. Buylesser Online Marketplace, is built to make shopping online cost friendly. Our Mission is to ensure that everyone can look good on low budget regardless of your income.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Nationwide

Job Description

Perform online sales activities to achieve company sales objectives.
Make use of their current social media to generate sales
Identify and contact potential customers for business opportunities.
Schedule daily customer appointments and make product presentations.
Update customer database with contact details and interest information from prospective customers.
Perform daily tasks based on assigned work plan.
Maintain profitable and productive relationships with customers.
Maintain up-to-date knowledge about product information and promotions.
Attend sales training and educational programs for professional development.
Communicate with customers through phone, e-mails, chats and personal visits.
Respond to customer queries promptly and professionally.
Work independently or in a team to achieve monthly sales quota.
Provide excellent services and ensure customer satisfaction.
Make inbound and outbound calls to sell company products.
Develop sales strategies and determine sales forecast and projections.
Stay abreast with online marketing trends and competitors.