Customer Service Officer at Khenpro Global Services – 8 Openings

Khenpro Global Service is a Human Capacity Development organization that is currently recruiting on behalf of her client, a Confectionery and Hospitality Organization.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Locations: Victoria Island, Lekki, Satellite Town- Ojo, Yaba, Surulere, Abulegba, Ajao Estate and Gbagada – Lagos
Employment Type: Full-time

Job Description

• Preparing the Customer Service Guidelines.
• Solving all product or service related issues of the customers.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.

Requirements

• HND / Bachelor’s Degree with 1 – 3 years work experience
• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt / respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
• Previous experience working in a confectionery company is an added advantage.

Salary
N60,000 – N80,000 monthly.

Application Closing Date
30th December, 2021.