Customer Service Representative at Habike Queens World Limited

Habike Queens World Limited is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Representative

Location: Lagos

Representative Job Duties

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Analyzing Information.
Minimum of OND/B.Sc.in Business Management.

Application Closing Date
30th May, 2019.