Customer Service Representative at Kradot Group

Kradot Group is a humanitarian and non governmental Organization that is committed to reaching out to the population in terms of medical services. We are team of professional that is committed to offering quality services to our clients.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Maintaining cordial relationship with customers at all times.
• Communicating with customers via calls, mails and social media.
• Resolving customer complaints and directing them to the appropriate channel.
• Educating client on the service of the Organization.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the services of the Organization back to the management
• Ensure customer satisfaction and provide professional customer support.

Requirements

• HND / B.Sc / B.A in any discipline
• 1 – 5 years of experience.
• Ability to work under pressure
• Good customers service skills
• Good communication skills
• Flexibility and teachable

Salary
N70,000 – N100,000 monthly.

Application Closing Date
28th September, 2021.