Customer Service Representative at Rear International Resources

Rear International Resources, a Consult company, is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Representative

Location: Ibadan, Oyo
Employment Type: Full-time

Responsibilities

• Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand
• Assist clients on order-on-line
• Deal with orders in the back office and liaise with logistics
• Follow-up on orders and liaise with customers, retail, repair services, buyers, etc
• Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
• Manage ongoing customer relationships utilizing our CRM tools
• Develop collaborative, positive working relationships with staff in our Bespoke department.
• Assist customers with after-sales service issues
• Be a primary contact for customer inquiries about our products and brand.
• Able to communicate concisely our company policies to client
• Maintain and update regular client correspondence.

Qualifications

• Candidates should possess an OND with 1-3 years work experience.

Salary
N250,000 – N300,000 / Month.

Application Closing Date
28th June, 2022.