Customer Service Representative (Team Member) at Filmhouse Cinema Limited – Lagos & Rivers
Filmhouse Cinemas Limited is a dynamic film exhibition company. Our expertise are in the areas of: Cinema operations, management of sites, Ownership of sites, Consultancy for cinema development, Design Fit-out; Cinema project management, Film Distribution: Rights Acquisition, Booking into cinemas, and content development.
We are recruiting to fill the position below:
Job Title: Customer Service Representative (Team Member)
Locations: Victoria Island – Lagos and Port Harcourt – Rivers
Employment Type: Full-time
Job Description
Essential Duties and Key Responsibilities include the following and other duties as may be assigned:
- Selling box office tickets, responding to queries reservations and sales.
- Monitoring and maintaining cash flow, ensuring that there are no shortages.
- Ensuring that guests are well guided to entrance and exit into the cinema.
- Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
- Participating in briefings and other meetings as requested by the cinema manager.
- Attend and participate in training sessions as required by managers and HR.
- Contribute to increasing concession revenues.
- Responsible in the arrangement and cleaning of designated areas.
Qualifications
- The right candidate must have a minimum of OND from a recognized institution.
- Excellent customer skill.
- Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
Additional Information:
- Job knowledge
- Customer Relation Skills
- Negotiation & Networking Skills
- Personal Credibility
- Planning and Organizational Skills
- Communication Skills
- Analytical skills
Application Closing Date
Not Specified.
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