Customer Supply Chain Advisor at Bosch Africa
Bosch Africa – Corporate success at Bosch is determined by innovation capability and an edge in know-how. Accept with us the challenge of new tasks by your willingness to permanently learn something new. Robert Bosch Nigeria Limited, is a growing company of the Bosch group located in Lagos, Nigeria. We operate in the business divisions Packaging Technology, Automotive Aftermarket, Power Tools, Drive and Control, Security Systems and Thermo Technology.
We are recruiting to fill the position below:
Job Title: Customer Supply Chain Advisor
Location: Nigeria
Responsibilities
- Responsibility for internal sales tasks for Nigeria
- Cooperation with Customer Supply chain team and Nigeria sales team
- Coordinate clearing and subsequent delivery of incoming goods
- Full support and assistance to all Bosch customers
- Submitting of offers to customers and follow-up
- Handling and follow-up of customer orders
- Same day response to enquiries, complaints and claims
- Data management (including electronic orders)
- Accurate documentation raised for the various processes
- Continuous attention to allocated customers’ backorders and credit limits
- Facilitate financial processes e.g. credit limits, goods returns, customer credits
- Set up and produce reports pertaining to the SLC functions as required
- Ensure that generally accepted customer service principles are followed
Competencies and Qualifications
- University Degree in Business Administration, or its equivalent
- Minimum of 5 years experience in similar position in a multinational company
- Communicate effectively with high attention to details
- Highly organised and able to multitask; proactive, “can do attitude”
- MS Office Literacy (SAP experience, Auto CAD, workshop management system is an advantage)
- Strong coordination skills, target orientation and entrepreneurial mindset
- Language: Fluent English (speaking & writing); German or French is a plus
- Technical understanding of the automotive industry
- High efficiency on time management, ability to build sustainable relationships
- Able to work under pressure – sense of urgency
- Working knowledge and experience of the supply chain processes
- Automotive parts sales experience is an advantage
- High customer-orientation, efficient and target-oriented, high degree of self motivation, flexibility, dynamism and responsibility
- Understanding of target deployment and KPI steering.
Application Closing Date
Not Specified.
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