Debt Collection Agent at the Workplace Centre Limited

The Workplace Centre Limited – We are a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.

We are recruiting to fill the position of:

Job Title: Debt Collection Agent

Location: Lagos

Summary

  • We are looking for reliable Debt collectors to contact debtors and claim outstanding debts towards their creditors.
  • A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistence.
  • Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

Responsibilities

  • Keep track of assigned accounts to identify outstanding debts
  • Call debtors to inquire of their payment status
  • Negotiate payoff deadlines or payment plans
  • Handle questions or complaints
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly
  • Alert superiors of debtors unwilling or unable to pay when necessary
  • Comply with requirements when legal action is unavoidable

Qualification

  • Minimum of SSCE

Requirements:

  • Experience in working with targets and tight deadlines
  • Working knowledge of MS Office and databases
  • Excellent communication and people skills
  • Ability to be polite and compassionate without lacking confidence
  • Residential proximity, preferred axis/residence of prospects: Oworonshoki, Ketu, Bariga, Mushin, Surulere, Gbagada, Oshodi, Mafoluku, Ilupeju, Yaba.

Remuneration
N20,000 net monthly.

Application Closing Date
5th June, 2020.

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