Debt Recovery / Credit Manager at Winock Solar Nigeria Limited

Winock Solar Limited is a company that specialises in off-grid solar solutions in Sub-Saharan Africa. Winock Solar offers a wide range of products such as solar panels, inverters and batteries and services such as installation and repair. Our mission is to make solar accessible, reliable and affordable to Nigerian micro-businesses for productive use.

We are recruiting to fill the position below:

Job Title: Debt Recovery / Credit Manager

Location: Abuja (HQ)
Employment Type: Full-time
Department: Credit Department
Reports to: Head of Winock Lending
Supervises: Credit Analyst & Recovery / Repossession Officers

Job Objective

Oversee the company’s lending process, creating credit scoring models, setting loan terms and determining interest rates; minimize bad debts and increase revenues from loans.

Key Responsibilities
The Job responsibilities include without limitation, the following:

Debt Recovery:

Recover bad debts from delinquent debtors.
Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
Reduce the non-performing loans
Design work-out payment plans for debtors
Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategies on a case by case basis.
Respond and enforce the firm’s policy issues to clients, such as fraud, breach of contract etc.
Maintain appropriate and comprehensive records of customer discussions.
Manage all assets (vehicles, income-generating assets, personal assets and inventories) presented for repossession in line with the firm’s processes and procedures.
Maintain confidentiality while handling customer enquiries and information.
Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the firm’s ethical conduct.

Credit Manager Responsibilities:

Conduct thorough analysis of financial statements and assessment of credit requests, including new requests, changed requests, refinancing and annual due diligence.
Acts as a liaison between financial institutions, individuals and businesses applying for loans , as well as process loan application
Research and evaluate clients’ creditworthiness
Present analysis, findings, and recommendations to managers, especially findings that involve a borrower’s ability to repay
Create credit scoring models, both mathematical and statistical ones that directly relate to the risk being measured or predicted risk.
Approve or reject loan requests, based on credibility and potential revenues and losses
Calculate and set interest rates
Monitor payments

Qualifications and Experience

Graduate (BSc) degree or HND in any field.
Having field work experience with minimum 5 years experience
Having relevant experience is an added advantage.

Functional Competencies and Skills:

Effective communication / interpersonal skills with people at all levels, including ability to use tact, diplomacy and persuasiveness
Strong leadership negotiation and problem solving skills
Detailed knowledge of required documentation and a thorough knowledge of Lien Laws that govern the transactional relationship between the Customer and the Company
Knowledge of contract payments
Understanding of financial and debt analysis
Knowledge of micro, small and medium enterprise market.
Attention to details and analytic skill
Effective Time Management skills
Effective communication skills
Confidentiality and ethical attributes
Working knowledge of Microsoft office suite
Customer relationship management skills
Working knowledge of Business and CRM softwares specifically SugarCRM, Quickbooks.