Desktop/System Support Engineer at PPC Limited

PPC Limited – With over 20 years track record of delivering turnkey engineering solutions across 5 business sectors – Telecommunications, Energy, Health, Transport and Building Management Systems, PPC (formerly Philips Projects Centre) is a Systems Engineering and Integration Company whose activities are primarily geared towards providing specialized integrated solutions. PPC started business in 1991 as Philips Projects Centre, an affiliate of Philips Electronics N.V. of the Netherlands.

We are recruiting to fill the position below:

Job Title: Desktop/System Support Engineer

Location: Victoria Island, Lagos

Job Tasks
As a member of the Systems Engineering Team in the desktop/system support unit, you will be expected to perform the following function:

Manage and monitor all installed systems and infrastructure including printers & photocopiers
Provide supports for network users
Install, configure, test and maintain operating systems, application software and system management tools
Setup and manage the messaging and collaborating system for enterprise use
Proactively ensure the highest levels of systems and infrastructure availability
Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developersvendors to implement those fixes
Maintain security, backup, and redundancy strategies
Provide 2nd level support for Microsoft Exchange users
Liaise with vendors and other IT personnel for problem resolution

Job Requirements

Degree in Electronics/Electrical Engineering or any related field
Certificate in Networking (Cisco CCNA, CCNP etc), Microsoft Certification (MCITP) etc
Hands-on experience in computer systems installation, maintenance and troubleshooting
Hands-on experience in managing active directory domain services
Hands-on experience on various Microsoft Windows operating systems
Hands-on experience in managing Microsoft exchange servers
At least 2 years related experience
Good knowledge of data network
Excellent written, presentation and interpersonal communication skills
Strong analytical and presentation skills with attention to detail
Excellent team working skills
Ability to work with minimal supervision
Ability to juggle conflicting priorities and multi-task
Ability to deliver tasks with a very tight deadline.