Direct Sales Agent at Ashton & Dave Travels and Holidays Limited

Ashton & Dave Travels and Holidays Limited is a professional travel, holiday and Logistics services organization is led by a group of professionals whose aim is to provide clients with services that exceed their expectations. Ashton & Dave travels and holidays limited is incorporated under the “Companies and Allied Matters Act 1990 (RC 713420)” and an IATA accredited travel management company working as a professional and reliable entity.

We seek applications from qualified candidates for the position below:

Job Title: Direct Sales Agent

Location: Victoria Island, Lagos

Responsibilities

  • Prospecting, qualifying, developing and closing sales opportunities within and outside the country (borderless marketing)
  • Forecasting and tracking of sales opportunities.
  • Achieving sales targets.
  • Understanding industry trends, product capabilities and customer requirements
  • Establish Executive level, long term customer relationship for future cross – sell and up – sell opportunities/other services required. Eg. Hotels, pick up, travel packages, Local Transport, Visa, insurance, etc.
  • Ensuring customer satisfaction in the areas of post ticket customer service, pre and post Travel customer service Schedule and follow through on calls with leads and current sub – agents
  • Answer all lead and sub – agent questions accurately
  • Prioritize and/or escalate lead and sub – agents questions as needed
  • Promote specific products as directed by Management
  • Inform leads and sub – agents on current promotions and discounts
  • Maintain positive business and customer relationships in the effort to extend customer lifetime value
  • Develop strategies for more effective sales, both individually and as part of a team
  • Source and work customer referrals (Corporates/Sub-agents/Individuals)
  • Track all appointments, sales, complaints, status reports, etc. thoroughly for Management review
  • Meet and/or exceed monthly and quarterly sales targets
  • Provide daily sales Report
  • Provide daily customer feedback form,
  • Provide weekly Report

Qualifications

  • Minimum of B.Sc/HND in any approved university and course, with either NYSC Certificate of Completion or Exception.
  • Three years of Sales experience in the Travel and Tours industry is critical.
  • Experience in Global Distribution System (GDS _ Amadeus/Sabre/Galileo) and Microsoft applications especially, Word, Powerpoint and Excel.
  • Experience in Sales and Marketing, and closing deals.
  • Outstanding passion for customer service and hospitality
  • Proven experience in working with teams
  • Must have International Passport and also passion for Travels
  • IATA Certification would be an added advantage.

Remuneration
Very attractive and negotiable.

Application Closing Date

Friday, 29th March, 2019.

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