Dynamics 365 & Salesforce Specialist at MainOne Cable Nigeria

MainOne’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the position below:

Job Title: Dynamics 365 & Salesforce Specialist

Location: Lagos
Department: Corporate Services & Development
Job Type: Permanent
Minimum years of Experience: 5

Responsibilities
The Dynamics 365 and Salesforce Specialist will be responsible for the following functions:

Integration of D365 and Salesforce with internal and external applications.
System configurations for all D365 Finance and Operations modules (AP, AR, FA, GL, SCM etc).
Development of customized dashboards and automation of all financial & business reports using business intelligence tools (Power BI, Salesforce Reporting Tool)
Continuous process improvement on the existing ERP- Dynamics 365.
Coordinate release upgrades and post-implementation system changes
Integrate Salesforce with other internal and external applications
Develop custom classes, scripts, forms, reports, dashboards, and KPIs
Development of customized Workflows on D365 and Salesforce
Work closely with Key Users to address frequent causes of issues (problem management).
Document, maintain, and update system-level customizations and training materials
Provide technical analysis for business requirements mapping with standard and customized functionalities.
Make recommendations on process/policy changes that would increase benefit from adoption of ERP.
Manage data import, data cleansing, deduplication, optimization and data maintenance efforts
Co-ordinate and deliver quarterly ERP Training (working with ERP Technical Support Team and Key Users) for new users or new job roles.
Troubleshoot and quickly resolve issues with cloud ERP and CRM systems and integration elements as they arise
Communicate between departments to understand their business processes; customize and configure systems accordingly
Manage end to end customizations to the ERP system by making recommendations, highlighting options and pros/cons (impact assessments) of the changes in collaboration with external developers.

Qualifications, Skills & Competencies

Exposure to business intelligence tools
Proven experience of successful ERP implementation
Technical and functional knowledge of Microsoft Dynamics 365 ERP system and Salesforce
Salesforce Lightning Development Experience is a huge plus
Expert knowledge of X++ programming language
Knowledge of APEX will be an added advantage
Project Management (including risk management and escalation) skills
Master’s Degree in Computer Science or related technical field would be an added advantage
Ability to fully understand business processes and write comprehensive system requirements
Bachelor’s Degree in Computer Sciences, Information Management or related field is preferred
Strong understanding of HTML, JavaScript, git or other version control, and REST Web services
Seven years or more experience in large complex information systems, cloud services and Salesforce
Exposure to the core and supportive business processes of an organization inclusive of Technology, Pricing, Procurement, Finance, HR and Payroll.
Ability to understand and navigate the complexities of Interacting with geographical dispersed teams (including of software developers, business users and other third parties)
Exposure to the core and supportive business processes of an organization inclusive of Technology, Pricing, Procurement, Finance, HR and Payroll.