E-Commerce Sales Executive at Speedaf Express

Speedaf was established in 2019. We are a joint-venture company invested by Chinese leading express enterprises. Since founded, we continuously expand global network, develop and optimize products, improve customer experience, and introduce IT technologies and equipment to realize automatic operations.

Currently, we are building a local and cross border service network to support air, sea and road transportation with the aim to be the leading diversified integrated logistics solution provider between China and emerging markets. By doing so, it will reduce end-to-end logistics costs between China and emerging markets while providing a stable and recognized logistics services to our customers.

Speedaf is localization-oriented, and we believe in creating both opportunities and possibilities of every region we operate in. We work with local teams and understand needs of customers. We offer a variety of products and value added service to cover different commercial or personal scenarios for our customers.

We are recruiting to fill the position below:

Job Title: E-Commerce Sales Executive

Location: Lagos

Job Description

Conduct research to identify potential e-commerce business opportunities.
Build and maintain positive work relationships with clients to create a rapport that facilitates patronage and generates parcel volume.
Augments staff performance by providing guidance and solutions to improve sales volume efficiency
Develop and implement strategies effective for the extensive sales and distribution of company services.
Monitor to identify changes in market trends and adjust prospecting and sales accordingly
Communicate with clients to identify their service requirements and facilitate supply
Employ knowledge of products and services in providing appropriate response to client inquiries and also in assisting with the resolution of customer issues or complaints
Timely submission of monthly invoices to credit customers
Apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process
Collect information on daily sales activity records to obtain information useful in preparing reports
Ensure compliance with customer service standards and proper customer relationship management
Participate in educational workshops and conferences to expand personal network and improve on existing job knowledge.