Executive Sales Professional (Instore) at Workforce Group

Workforce Group – Our client, a top player in the cosmetics industry is currently looking for individuals that can attend to their customers, sell the appropriate company products, and deliver exceptional customer service experience.

We are recruiting to fill the position below:

Job Title: Executive Sales Professional (Instore)

Location: Nigeria

Job Description

Are you an individual who pays attention to his/her skincare products and can act as an advisor to others in-other to meet a company’s sales objective, by offering personalized customer service & maintaining long-lasting relationships with potential and existing customers?

Job Summary

Supports the outlet manager to grow sales through a focus on excellent customer service and relationship management.
Act as a beauty and luxury lifestyle products consultant to walk-in customers in assigned outlets.

Duties and Responsibilities

Acts as advisor or consultants to walk-in customers and over-the-phone customers.
Provide friendly, efficient service to all walk-in customers.
Offer information about merchandise selection to help customers choose wisely.
Have deep product knowledge and exhibit familiarity with all product information.
Actively listen to customers and then provide them with solutions that are exactly what they need.
Excite customers about how new products can enhance their lives.
Assist customers by suggesting additional merchandise that compliments their selections.
Assist in pricing merchandise, markdowns, restocking, and other retail-related duties.
Be able to effectively handle customer service issues.
Assist and maintain visual merchandising and selling floor standards.
Know and use promotional event information to maximize sales.
Assist in the preparation of periodic physical inventory exercises.
Be able to use PoS Systems for sales & other check-out functions
Support Outlet Manager to execute the display and maintenance of off-shelf merchandise.

Requirements

Bachelor’s degree
1-3 years of experience working in a luxury service retail environment, or other Customer service experience and/or retail sales experience.
Strong communication skills. Both written and verbal communication
Bilingual+ English Speaker, Preferred. A polyglot with high fluency in English
Good reporting skills.
Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Strong presentation skills
Deep Knowledge of the different product categories & brands

Perks