Experienced Study Abroad Counsellor at Education Zone – 3 Openings

Education Zone is a vibrant and innovative education agency, evolving to build a globally connected community to recruit international (study abroad) students, and support them along their journey to achieve their lifelong learning and career aspirations. We also run a top-notch training centre where we teach computer programming.

Our core business lines include: Student placement to institutions in the UK, Canada, US, Australia and New Zealand, Visa consultancy and application services for students and non-student, Computer Programming, IELTS, TOEFL and PTE (English language proficiency test) training.

We are recruiting to fill the position below:

Job Title: Experienced Study Abroad Counsellor

Locations: Abuja (FCT), Lagos and Port Harcourt – Rivers
Employment Type: Full-time

Job Description

The Study Abroad Counsellor & Student Recruitment Officer will provide information, advice and support in processing of admission applications for students seeking to study overseas in any of our partner institutions, and providing guidance on visa requirements and application processes for both student and non-student visas.
The candidate for this role will also help with the marketing of the services of the organisation to prospective students and clients.

Responsibilities

Provide information and advice to international students and their families regarding study opportunities in the represented countries and partner institutions
Submit applications to institutions, obtain offers and facilitate enrolments
Ensure accuracy in data entry and management
Provide counselling session to students for basic migration and visa questions
Provide updates to clients and students regarding immigration regulations, visa conditions and relevant visa options
Attend to students and non-students face-to-face, over the phone, and communicate effectively through emails in a timely and professional manner
Follow up on client enquiries, requests or complaints, providing information and assistance
Support event managers with promotional events (in-house/external)
Working with Team Leaders to develop relationships and projects with institution representatives
Attend institution briefings, webinars and trainings
Assist with the organisation’s general brand promotion

Requirements

A minimum of Bachelor’s Degree with a 2:1 or its equivalent; or a 2:2 with a very remarkable track record and demonstratable experience/skills (Note: Candidates below a 2:1 who do not have any demonstratable and competitive advantage, please do not apply)
Previous education in the UK, USA, Australia or Canada could be an added advantage
Working experience in a customer service role, marketing role, or in the International Education Industry
Excellent command of spoken and written English
Excellent and demonstratable computer, emailing and IT skills is a must
Creative Writing skills and ability to compose written content is highly required
Ability to switch between similar roles from time to time as the need may arise
Achievement orientated
Must be teachable
Demonstrated customer service orientation
Demonstrated ability to communicate effectively
Demonstrated ability to work in a team
High level of problem solving and negotiation skills
Understanding of needs and issues of prospective international students.