Fadac Resources and Services Job Vacancy : General Manager
Fadac Resources and Services – Our client is a leading fast-food restaurant, they offer quality, healthy and affordable meals of both local and international cuisines.
We are recruiting to fill the position of:
Job Title: General Manager
Location: Lagos
Responsibilities
- Coordinate daily Frontend and Backend of the restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements
- B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus
- Understanding of food outlet business is a plus.
- Good understanding of social media
- Proven work experience as a Restaurant Manager, or similar role
- Proven customer service experience
- Extensive food and beverage (F&B) knowledge,
- Strong leadership, motivational and people skills
- Acute financial management skills
Application Closing Date
22nd March, 2019.
The post Fadac Resources and Services Job Vacancy : General Manager appeared first on Jobs in Nigeria – http://jobsinnigeria.careers.
