Field Service Engineer at Alfred and Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs.

We are recruiting to fill the position below:

Job Title: Field Service Engineer

Location: Lagos
Reports to: Manager, OEM Services

Job Summary & Purpose

We are currently sourcing for Field Service Engineers to join our team and support the day-to-day activities of our Operations Department.
The responsibilities of this role include carrying out the maintenance, repair, and overhaul of OEM plant and machinery at the customers’ facility to ensure optimum performance of equipment and little or no downtime.
To be successful in this role, you should have solid installation, technical, automation, and electrical engineering skills and be familiar with the production and manufacturing industry, specifically food and beverage.
Ultimately, you will ensure all operational activities result in customer satisfaction for both new and existing clients, as well as increased revenue for the Organisation.

Responsibilities

Installation of new OEM machinery and equipment
Attend to call outs & interventions
Carry out planned preventive maintenance & overhauls
Execute OEM service level agreement
Participate in the OEM project execution
Carry out plant & machinery survey
Develop junior service engineers and technicians for better service delivery
Adhere to Health, Safety & Environment with zero incidence
Ensure proper tools and database management
Preparation and submission of quality report of service activity as required

Education/ Professional Qualifications

A graduate Degree in Electrical & Electronics Engineering

Experience:

At least 3 years of proven work experience in installation, maintenance, or troubleshooting, preferably in FMCG, Food & Beverage, manufacturing, or engineering solutions industry.
Familiarity with automation and troubleshooting methods and practises
Intermediate or advanced engineering certification is an added advantage

Key Skills & Competencies:

MS Office proficiency – Words/Excel/PowerPoint/Outlook/Projects
Proficiency in the use of AutoCAD, E-Plan, and other engineering software applications (Allen Bradley, Siemens, etc.) Ability to read engineering drawings and schemes
Proactive, attention to detail and solution oriented
Excellent communication skills – Report writing skills is essential
Energetic, independent, and self-driven
Time management skills
Exposure to marketing and spare parts administration is an advantage
Ability to work effectively in a team
Ability to deliver quality service always
Strong analytical and logical problem-solving abilities
Willing to travel locally and internationally.