Field Service Representatives at Medexia Limited
Medexia Limited is a Nigerian Company whose Memorandum and Article of Association permits the Company, inter-alia, to transact “medical expenses administration, healthcare delivery, medical cost curtailment” and other such allied matters.
We are accredited by the National Health Insurance Scheme as a registered Health Maintenance Organization with registration number HMO/44.
We are recruiting to fill the position below:
Job Title: Field Service Representative
Location: Ogun
Job Description
- We are looking for a motivated Field Service Representatives that can work with little direction to ensure the high quality of customer service.
- The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.
Responsibilities
- Undertake all customer support tasks in external facilities
- Operate efficiently to conclude all on site installation, repair, maintenance and test activities
- Guarantee that the work progress accurately follows the agenda
- Perform troubleshooting and strive to resolve issues
- Produce frequent and analytical service reports
- Operate vehicle in a safely manner and use field automation systems
- Adhere to company’s given rules and regulations
- Team up with colleagues and pass on important information
- Discern customer needs and offer advice or recommendations
- Formulate relationships of trust with customers.
Requirements
- Proven experience as a field service representative
- Ability to manage and preserve technical equipment
- Good knowledge of English
- Ability to easily acclimate to modified schedules and shifts
- Accustomed to using mobile tools and applications
- Technical degree or certification.
Application Closing Date
30th April, 2020.
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