Field Services Officer at Tizeti Network Limited

Tizeti Network Limited (Wifi.com.ng) is a growing NCC licensed Internet Service Provider for Africa. We offer commercial and residential Internet to estates, hotels and multi-tenant buildings.

We are recruiting to fill the position below:

Job Title: Field Services Officer

Location: Nigeria

Job Description

• Responsible for installation and configuration of customer premise equipment (CPE) at client locations.
• Provide post-installation education to client on simple troubleshooting
• Diagnosing and resolving technical hardware and software issues involving installations and internet connectivity.
• The issues might include Bad LAN connection, slow internet, radio or router connectivity issues etc.
• Ensure good customer relationship is maintained.

Requirements

• B.Sc / HND in Engineering, Computer Science, Information Technology or any related discipline (2.1 or upper credit)
• Sound knowledge of networking (CCNA is an added advantage)
• Good analytical and problem solving skills
• Multi -Tasking capabilities
• Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, VOIP etc.

Application Closing Date
Not Specified.