Food and Beverages Supervisor at Residency Hotels Limited

Residency Hotels Limited – A major hotel chain endowed with a rich tradition of hospitality. Within a Residency experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated.

We are recruiting to fill the position below:

Job Title: Food and Beverages Supervisor

Location: Guzape, Abuja (FCT)
Employment Type: Full-time

Job Description

• Manage all Food & Beverages and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity
• Oversee all aspects of the daily operation of the Apartment’s Room Service operation
• Respond to guest complaints in a timely manner
• Ensure proper set-up, breakdown and maintenance of all banquet functions
• Organize all documentation for shift work on a daily basis including pre-shift reports
• Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems
• Coordinate and monitor all phases of the Room Service operation
• Supervise the room service area in order to attract, retain, and motivate the employees
• Ensure optimal level of service, quality, and hospitality are provided to guest
• Ensure the timeliness and accuracy of the amenity set-up and delivery
• Monitor and maintain proper running and cleanliness of banquet areas
• Perform any other reasonable duties as required and directed.

Requirements

• First Degree from a reputable university
• About 5 – 7 years of experience in a similar position from within a 3 or 4 star hotel / serviced apartments
• Must be above 30 years of age
• Experience at a supervisor level in managing a restaurant in a hotel, for at least 5 years
• Good knowledge of both local and international foods
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Guest oriented and service minded
• Proficiency in MS Office, Outlook, Word, Excel.

Salary
N45,000 monthly.

Application Closing Date
30th April, 2021.