Front Desk Manager at Phase 3 Telecom Limited

Phase3 Telecom is West Africa’s largest independent fibre optic infrastructure and telecommunications services provider. With coverage of 6000km and counting, the company is licensed to run its network on Nigeria’s power infrastructure with expansion into the ECOWAS region using its unique Right of Way (RoW).

We are recruiting to fill the position of:

Job Title: Front Desk Manager

Location: Abuja

Role Summary

As the first point of contact for Phase3, the front office manager must ensure provision of first class customer service to clients and visitors of Phase 3 whilst providing administrative support across the organization.

Key Responsibilities

Maintain filing and record keeping system for the CA department.
Distribute stationery items and supply same to departments as needs arise.
Create a welcoming ambiance ensuring visitors are comfortable and promptly attended to by relevant officers.
Ensure smooth running of operations at the front office working smartly to avoid overcrowding the front area.
Maintain a courteous cordiality with clients/suppliers and visitors to the Company.
Where necessary, assign office assistants to escort visitors to relevant offices.
Ensure general telephone inquiries are answered courteously and professionally; promptly directing inquiries and phone calls to appropriate personnel.
Liaise with relevant staff and travel agents where need be to arrange official travels outside the head-office.
Make Hotel bookings or alternative accommodation arrangement for guests and visitors of Phase3 Telecom.
Receive incoming mail correspondence and ensure prompt distribution of same through the office assistants.
Ensure prompt distributions of daily newspapers to relevant departments.
Any other tasks as may be assigned by HCA.