Front Desk Officer at iRecruit Global Services

iRecruit Global Services – Whether you are a small start-up or a humongous enterprise, at iRecruit, we are poised and positioned to serve dynamic business solutions to satisfy your desires for your business. We are business professionals and facilitators with a wealth of experience working with all types and sizes of business.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Nigeria

Responsibilities

Liaise with workspace and/or virtual office prospects for conversion to clients
Determine clients needs and preferences and offer best solutions from company services
Manage client bookings of office spaces to optimise facilitiesТ use, update clients accordingly and prevent schedule-clashes in use of facilities
Manage customer issues/complaints with empathy and a focus on guest satisfaction
Manage cleaning staff & junior office assistants
Answer & screen inbound phone calls on behalf of the business and/or its clients
Book meetings/appointments and/or facility reservations with 3rd parties on behalf of clients
Receive and direct visitors and clients
Perform general clerical duties including photocopying, fax and mailing for the business and its clients
Maintain electronic and hard-copy filing system
Handle internal & external requests for information and data
Resolve administrative problems and inquiries
Prepare written responses to routine enquiries
Prepare and modify documents including correspondence, reports, drafts, memos and emails
Schedule and coordinate meeting arrangements for the business and its clients
Prepare agendas for meetings and prepare schedules
Record, compile, transcribe and distribute minutes of meetings
Open, sort and distribute incoming correspondence
Maintain office supply inventories
Coordinate maintenance of office equipment & facilities
Perform other duties as assigned by the management