Front Desk Officer at OppeinAbuja

OppeinAbuja – The leading Cabinetry Manufacturer in Nigeria with our highly automated woodworking machines and accumulated competency in mass customization, OPPEINAbuja has the largest production capacity and flexibility to meet your specific needs. We provide reliable products to customers with excellent quality and delivery on time.

Our vision is to make OPPEINAbuja a modern, innovative company respected and loved by the people, held in the highest esteem in Nigeria, and emulated around the world. We deliver what we promise, and will make no compromise to offer premium products and services to our customers.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Abuja (FCT)
Employment type: Full Time

Overview

We are searching for a driven Front Desk officer to work hard to aid the company to achieve our targets.
To achieve these objectives, the Front Desk officer will be required to warmly welcome visitors and clients to the showroom, answer phone calls receptively, and manage our social media accounts.

Responsibilities

Welcome visitors and clients.
Answer phone calls.
Receive and Respond to correspondence.
Schedule meetings.
Accurately recording minutes from meetings.
Greeting visitors and deciding if they should be able to meet with executives.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Managing company’s social media accounts
Providing feedback on the efficiency of the customer service process.