Front Desk Officer / Receptionist at Residency Hotels Limited

Residency Hotels Limited – A major hotel chain endowed with a rich tradition of hospitality. Within a Residency experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated.

We are recruiting to fill the position below:

Job Title: Front Desk Officer / Receptionist

Location: Ajah / Lekki, Lagos
Employment Type: Full-time

Job Description

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs

Requirements

  • Candidates should possess an OND qualification
  • At least 3 years of experience.
  • Must reside around Lekki/Ajah.

Application Closing Date
30th August, 2021.

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