Front Desk Officer / Receptionist at UpperMark Solutions Limited

UpperMark Solutions Limited is a full-service digital marketing agency providing a wide range of digital marketing services to small, medium, and large-sized businesses across Lagos, and other cities in Nigeria, and overseas. As a very ambitious company, we have a strong desire for success, which has helped in ensuring customer satisfaction and client retention.

We are recruiting to fill the position below:

Job Title: Front Desk Officer / Receptionist

Location: Aguda / Surulere, Lagos
Employment Type: Full-time

Duties and Responsibilities

Keep front desk clean, tidy, and supplied with all the necessary supplies
Greet, communicate with, and welcome guests
Answer all the customers’ questions and address their complaints
Make calls and follow up with customers and redirect them when needed
Receive letters, packages and send them to the appropriate destination
Prepare and manage outgoing mail
Check, sort, and forward emails
Monitor office supplies
Make supply orders when needed
Monitor and update records and files
Monitor and log office expenses and costs

Requirements And Qualifications

High School diploma; any additional diploma will be considered as an added advantage.
2-4 years of experience as Front Desk Representative or similar role
Hands-on experience with office machines (for example fax, printer etc.)
In-depthknowledge of office management and bookkeeping
Excellent knowledge of MS Office (Especially Powerpoint, Excel and Word)
Sense of ownership and pride in your performance and its impact on the company’s success
Critical thinker and problem-solving skills
Good time-management skills
Great interpersonal and communication skills
Customer-Oriented Mindest.