Front Desk / Service Coordinator at Lagos Executive Cardiovascular Centre (LECC)

Lagos Executive Cardiovascular Centre is a multidisciplinary cardiovascular and cardiac rehabilitation 24/7 facility focused on the treatment and management of cardiovascular diseases and trigger diseases using both invasive and non-invasive procedures, as well as preventive cardiology.

We are recruiting to fill the position below:

Job Title: Front Desk / Service Coordinator

Location: Lagos

Job Description

• Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to patients/clients
• Patient data management which includes but not limited to:
• Registering of new patients
• Retrieval of patients records
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Ensure effective coordination of OPD activities
• Ensure prompt service delivery at all times
• Management of service turn-around time
• Effective queue management
• Managing of feedback
• To liaise with other departments for smooth operation of the OPD and patient.

Requirements

• Bachelor’s Degree
• 1 to 3 years cognate experience.

Application Closing Date
Not Specified.