Front Office Coordinator at MainOne Cable Nigeria

MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.

MainOne Cable’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the position below:

Job Title: Front Office Coordinator

Location: Lagos
Department: Technical
Job Type: Permanent

Responsibilities

The Front Office Coordinator will be responsible for all front office duties like manning the switchboard, receiving, endorsing letters and applications.

Other responsibilities include:

Manage and coordinate front desk officers in all MainOne locations
Facility Management- work with the facility officer to ensure office facilities/amenities are properly maintained, escalate facility related issues and follow up with relevant parties for prompt resolutions
Train and supervise support office staff; security guards and service assistants
Welcome clients and visitors, and ensure they are comfortable
Channel client’s queries to the right department/person.
Provide administrative/secretarial support at office location
Manage the distribution of office supplies and consumables
Manage the booking and use of Board and Meeting rooms
Receive and document all incoming and outgoing mail. Ensure proper mail distribution
Assist with other tasks assigned as necessary to support the department
Prepare and monitor office expenses and costs
Ensure company’s policies are strictly adhered to on all assigned tasks
Support HSE Coordinator on occupational/workplace health & Safety

Qualifications, Skills & Competencies

At least 2 years of relevant work experience with experience in content creation and graphics
Good Interpersonal skills and Customer Service Orientation.
Effective Communication and good command of written/spoken English.
Basic Secretarial & Computer Skills and proficiency with MS Office Applications.
Diplomacy and the ability to negotiate
Firm leadership skills
The ability to multitask, prioritize and manage time
Must possess analytical skills
The ability to perform under pressure

Demands of the Job