Front Office Manager at Royal Residences by Design Union Limited
Design Union Limited is a Real Estate Company that owns and operates in a classy boutique and hotel located in Victoria Island within a 17 Floors building.
We are recruiting to fill the position of:
Job Title: Front Office Manager
Location: Victoria Island, Lagos
Job Summary
- Managing the activities of both the front office and night management.
- Managing the revenue of the front office i.e. room rates, budget forecast, promos (where applicable).
- Be available to meet and welcome VIP guests.
- Handling guests complaints and queries in the best professional way.
- Prepare analytical monthly reports.
- Train staff members on telephone etiquette.
- Report and follow up on pending room maintenance issues.
Requisite Qualifications / Experience
- B.Sc (1st Class or 2nd Class) in Hotel Management, Social Science, Humanities or other related qualification.
- Minimum of 5 years experience in a similar position
Required Skills / Attributes:
- Good oral and written communication skills.
- Sound understanding of hotel management, systems and control.
Salary
- N3,600,000 – N4,800,000 annually.
Application Closing Date
30th August, 2020.
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