Group Head, Human Resources at Alfred and Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs.

We are recruiting to fill the position below:

Job Title: Group Head, Human Resources

Location: Nigeria
Report To: Group Managing Director

Role Overview

The Head, Human Resources shall oversee and manage the Human Resources activities of the three entities within the group (Microfinance Bank, Finance House and the Insurance Brokerage Entity) while supporting and improving the people and culture experience, as well as be responsible for all people-based activity within the organization from both an operational and strategic point of view.
The post holder will also identify, design, and implement long term solutions for desired strategic outcomes in areas such as talent management, human capital effectiveness, culture and engagement, performance management, leadership development, change management, organizational design, and talent retention

Key Accountabilities

Align the Human Resources Strategy in line with the overall organizational strategy.
Oversee the HR strategy unit’s procedures, suggesting measures and tactical approaches to improve the organization’s employment life-cycle (e.g. recruitment, on-boarding, career growth, capacity planning, succession planning, competency modelling, talent balancing/mapping, and occupational gap assessment and workforce realignment).
Communicate human resource policies and procedures to all staff, and guide/facilitate the implementation of new/revised systems through continuous interaction with line managers and other staff members.
Establish and oversee processes that prevent internal conflicts within the group and facilitate resolution of conflicts when they occur.
Develop annual manpower need across the group.
Design and implement the talent acquisition strategy that drives seamless hiring and onboarding exercise.
Formulate a robust performance management framework that drives objective appraisal outcome and reward.
Advise managers on team performance management via a data driven approach.
Liaise with line managers to understand their manpower need and deploy necessary Learning interventions to address it.
Ensure that systems are in place to collect feedback on employee benefits and to answer questions from employees on the benefits program.
Work with management in preparing salary increases in accordance to the budget.
Provide support as needed to resolve issues related with employee disciplinary issues, employee termination, or other HR-related issues (Disciplinary Committee).
Design and implement appropriate employee recognition schemes that drives employee satisfaction, productivity and retention.
Supervise the Administrative HR functions that include Medical scheme, pre-employment medicals, and overseeing activities of welfare committee (advisory / supervisory role).
Supervise the HR Business partners of respective entities on HR related functions.
Supervise the Head, Learning and Development to ensure learning interventions close the competency gaps identified in various departments.