Head of Operations at Jofad Consulting Limited

Jofad Consulting Limited – Our client, a top leading Mortgage Bank in Abuja, Nigeria is looking to hire a Banking professional to fill the vacant position below:

Job Title: Head of Operations

Location: Abuja

Job Description

Supervise and coordinate branch operations activities on a daily basis
Maintain a highly motivated, skilled and trained workforce with operations
Ensure that all activities and process undertaken by operations unit conform to set standards pertaining to banking policies
Ensure technical, banking and operation policies are efficiently and appropriately achieved
Manage account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer (KYC) / Anti-Money Laundering (AML) activities
Vault balancing
Central Operations – Account Services, Clearings, Payments, Cash Management and Reconciliation
Debit Card Maintenance
Safeguard customer data and protect against fraud through management of authorization levels and access rights

Leadership:

Develop and manage a team of well-trained, focused and motivated Banking Services staff
To demonstrate and /or develop a proactive “Service excellence mindset”
To ensure deliverables of team assigned
To perform any other duty assigned by management from time to time

Required Qualifications and Experience

HND/BSc Degree in Business/Finance, Economics, Business Informatics or any related field
Minimum of 5 years’ experience in Mortgage Banking Sector
A post graduate Degree would be an added advantage
Extensive relevant experience with reputable Financial Institutions

Skills and Competency Requirements:

Must be conversant with the use of EAZYBank application software
Knowledge of consumer finance procedures and policies
Ability to translate regulatory requirements into operational plans and actions
Good understanding of operational risk analysis
Strong technical and analytical skills to diagnose issues, identify trends, perform root cause analysis and articulate problem scope
Track record of leading multiple time-sensitive initiatives simultaneously and supporting cross-functional teams
Proven record of balancing risk and making sound decisions while achieving business goals
Good interpersonal, leadership and team management skills
Good project management and organizational skills
Passionate, self-motivated and driven
Innovative, ability to think outside the box.