Head of Operations at SUNMEG Nigeria ENT
SUNMEG Nigeria ENT is recruiting suitably qualified candidates to fill the position below:
Job Title: Head of Operations
Location: Lagos
Job Description
- We are looking for a Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance.
- Ultimately, you’ll ensure our operations run smoothly and that people are productive.
Responsibilities
- Formulate business strategy with others in the executive team
- Design policies that align with overall strategy
- Implement efficient processes and standards
- Coordinate customer service operations and find ways to ensure customer retention
- Ensure compliance with local and international laws (e.g. data protection)
- Oversee the implementation of technology solutions throughout the organization
- Manage contracts and relations with customers, vendors, partners and other stakeholders
- Evaluate risk and lead quality assurance efforts
- Oversee expenses and budgeting to help the organization optimize costs and benefits
- Mentor and motivate teams to achieve productivity and engagement
- Report on operational performance and suggest improvements
Requirements
- Proven experience as Head of Operations, Operations Director or similar leadership role
- Familiarity with all business functions including HR, finance, supply chain and IT
- Experience with implementing IT systems
- Knowledge of data analytics and reporting
- Good with numbers and financial planning
- Outstanding communication and negotiation skills
- Excellent organizational and leadership ability
- Analytical mind
- Problem-solving aptitude
- BSc in Business, Computer Science or other relevant field.
Application Closing Date
30th October, 2019.
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