Health Promoter Supervisor at Medecins Sans Frontieres (MSF) – Holland Nigeria

Medecins Sans Frontieres (MSF) is an international, private, non-governmental, non-profit humanitarian organization. Our organization offers assistance to populations in distress, to victims of natural or man-made disasters, to victims of armed conflict, without discrimination irrespective of race, religion, creed or political affiliation. We have been working in Nigeria since February 1996. A Memorandum of Understanding between Medecins Sans Frontieres and the Federal Government of Nigeria facilitates this. We are at present co-operating with the Federal Ministry of Health, State and Local Government departments of health on various health projects.

We are recruiting to fill the position below:

Job Title: Health Promoter Supervisor

Location: NOMA Project, Sokoto
Employment Type: Full-time

Main Objective and Responsibility of the Position

In close collaboration with the Health Promotion IEC (Information, Education, Communication) Activities Manager, implementing and supervising educational campaigns according to MSF values, standards and procedures in order to increase awareness of the targeted population and to promote prevention and treatment of diseases in the project area.

Accountabilities

In close collaboration with the Health Promotion manager, participating in the definition and update of the Health Promotion / Information Education Communication strategy and identifying indicators in order to monitor Health Promotion activities, results, and achievements
Supporting the Health Promotion manager in organizing and carrying out assessments and research on the impact of Health Promotion activities and identifying and reporting the constraints, difficulties or strength points of the HP strategy inside and outside the medical structures in order to reinforce the link between the communities and the project
Providing support in selecting and developing quality pedagogical communication strategies towards the community. Planning information campaigns, including targets, objectives, methods and goals in order to increase awareness among the targeted population.
Informing, according to protocols, community members and identified risk groups (prisons, army, sexual workers, etc.) about health related issues
Organizing health awareness sessions for MSF’s medical and non-medical staff
Identifying key actors (local authorities, local NGOs, traditional healers, formal or informal authorities) and being the focal point for the networking in order to support the dissemination of health information of the target population, and be the point of reference for the relation and networking with these subjects
Organizing, training, and supervising the HP team in terms of planning and organizing their work, supporting, evaluating and coaching of personnel, collecting reports and reporting the activities of each health worker and regularly visiting communities that are under his/her responsibility
Supervising, in close collaboration with the HR department, the HR associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required
Ensuring cleanliness of IEC (information, education and communication) areas
Collecting and reporting to the medical team any information linked to the health situation of the population and the patient.

MSF Section / Context Specific Accountabilities:

Plan, organize and supervise the implementation of all health promotion activities in the NOMA children Hospital and Outreach according to the project’s HPCE strategy
Establish strong community engagement platforms with stakeholders at all levels of service delivery and ensure that traditional leaders, patients and the general community take a leading role in improving their health.
Coordinate the review / adaptation / development of all IEC materials for NOMA including pretesting and translation to local language with technical support from IECHP Flying Manager
On weekly basis, liaise with the NAM to identify and discuss challenges encountered with NOMA patients (quality of care, poor adherence to treatment including missed appointments etc.) on a regular basis in order to establish solution for resolving the issues
Be responsible for the daily functional, management of the Health Promotion department in collaboration with MoH and attend meetings, trainings, workshops as requested with support from the NAM and IECHP Flying Manager
Identify challenges faced by the NOMA patients in the community, proactively engage with community members through focal and key persons, and together find appropriate solutions
Collaborate with the NAM and focal persons on daily basis and ensure support to all medical needs identified for the best interest of the NOMA patients
In collaboration with NAM and focal persons, organize the pick-up of NOMA patients from the community to the Hospital for treatment and surgical interventions
Ensure smooth and consistent collaboration with stakeholders including Ministry of Health staff and contact persons in health promotion activities in the community
Perform health promotion sessions in the Noma Children Hospital to the outpatient and inpatient departments on a regular basis.

Requirements (Qualifications)
Education: