Hotel Manager at Legend Hospitality Managers Limited

Legend Hospitality Managers Limited – Our client, a 3-star boutique hotel in Ado-Ekiti metropolis of Ekiti State having quick-service restaurant as its major business unit, 25 tastefully-furnished rooms, all necessary facilities for accommodation services, banquet/event services, indoor/outdoor catering services and leisure services, is recruiting qualified candidates to fill the position below:

Job Title: Hotel Manager

Location: Ekiti

Job Description

  • Oversees the daily operations of the hotel as well as provide strategic direction.
  • The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

  • Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
  • Plan activities and allocate responsibilities to achieve the most efficient operating model
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
  • Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
  • Deal with maintenance issues, shortages in staff or equipment, renovations etc.
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  • Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements

  • Applicant should be at least 45 years of age.
  • Minimum of 5 years experience as Hotel Manager or relevant role
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail
  • Degree in Business Administration, Hotel/Hospitality Management or relevant field.

Application Closing Date
15th August, 2019.

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