Hotel Manager at Spa Lavender Health Farm

Spa Lavender Health Farm established with the goal to cater for the total wellness of the mind and revitalizing the body in a relaxed and serene environment. Lavender Spa Limited is a registered company with Corporate Affairs Commission of the Federal Republic of Nigeria, with the responsibility of providing health and beauty therapies.

We are recruiting to fill the position below:

Job Title: Hotel Manager

Location: Abuja

Job Description

• We are seeking a professional and customer-focused Hotel Manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.
• To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.

Responsibilities

• Oversee personnel including receptionist, kitchen staff, and office employees.
• Monitor employee performance and conduct regular evaluations to help improve customer service.
• Collect payments and maintain records of budgets, funds, and expenses.
• Welcome and register guests once they arrive.
• Resolve issues regarding hotel services, amenities, and policies.
• Organize activities and assign responsibilities to employees to ensure productivity.
• Create and apply a marketing strategy to promote the hotel’s services and amenities.
• Coordinate with external parties including suppliers, travel agencies, and conference planners.
• Evaluate hotel performance and ensure compliance with health and safety rules.
• Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.

Requirements

• BSc or HND in Hospitality, Business Administration or relevant field.
• A minimum of 3 years’ experience in hotel management or similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.

Application Closing Date
15th February, 2020.