Hotel Manager at Whiteboard HR
Whiteboard HR – Our client in the Hospitality Industry is recruiting suitably qualified candidates to fill the position below:
Job Title: Hotel Manager
Location: Abuja
Job Duties
- To increase sales and revenue
- Managing staff and overseeing schedules to make sure all departments have enough employees to provide assistance to guests
- Aiding with budget creation and management
- Assisting event planners with large-scale business and personal events
- Overseeing beverage and food operations for events and individual guests
- Working with security officers to promote a safe atmosphere for guests and staff
- Recruitment and staff management
- Providing customer service and accommodating clients who need extra assistance
- Managing departments and teams
- Providing training on changes in services
- Scheduling and overseeing maintenance and repairs in individual rooms and common areas
- Working with inspectors to ensure facility meets all requirements
Skills and Qualifications
- Minimum of 5-7 years’ experience at a reputable hotel
- Good Customer Service
- Willingness to listen and respond to complaints
- Understand, and resolve concerns from guests
- Strong Organisational Skills
- Knowledge of Sales and Event Planning
- Accounting and Financial Management
- Problem Solving Skills for both customers and staff members that have problems at the hotel
- Good Leadership to help oversee and motivate staff members.
Application Closing Date
18th October, 2019.
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