Information Management Officer at ACTED

ACTED has been committed since 1993, to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED, headquartered in Paris, France is present in four continents and our teams intervene in 37 countries towards 14 million people, responding to emergency situations, supporting rehabilitation projects and accompanying the dynamics of development. Over 5,000 staff are dedicated to implementing and developing our projects.

We are recruiting to fill the position below:

Job Title: Information Management Officer

Location: Monguno/Mobile, Borno
Job Type: Contract
Job Field: CCCM

About the Job

Acted Nigeria Mission operates throughout the North East Region of Nigeria. Due to the nature of operations, the geographical locations in which we as a mission deliver humanitarian aid, the unpredictable and ever-changing context, staff accountability procedures, the importance of effective communications and the concern of staff safety and security during any field deployments within this context is of a huge concern:
Under the supervision of the CCCM PM, the IM Officer is responsible for the development of information management system and collection, updating and maintaining timely and accurate CCCM data. This includes but it is not limited to designing data collection tool, conduct data collection, analyses data and produce information products for partners and stakeholders, data storage, and sharing of data, adhering to data protection policies.

Responsibilities

Collect, monitor and maintain all data related to the camp population in camp level database.
Ensure all relevant activities in the camp are fully documented, including systematic and timely data collection. This includes but is not limited to:
- Maintain up to date 5Ws and contact lists for all areas, and share to line manager once a month
- Complete Camp or Area Population Profiling at least once a quarter per area and share to line manager when complete
- Working with relevant CCCM colleagues, ensure Service Monitoring results are verified and shared as Factsheet to relevant stakeholders once a month
- Working with relevant CCCM colleagues, ensure CRM database and reports are shared to relevant stakeholders once a month
- Ad hoc data collection and reporting as required
- Design data collection tools and revise them for improvements based on experience, needs and lessons learnt
- Conduct data collection or train and supervise enumerators to conduct data collection
- Maintain clean and up to date datasets/databases, removing unnecessary and duplicate datasets
- Data entry as required, ensuring accuracy
- Create visual information products for sharing with partners and stakeholders, such as site profiles, info graphics and chart, brief narrative reports summarizing data collected and related particularly to service delivery, population movements, CWC activities, risk evictions, community governance and complaints
- Prepare agendas, and record meeting minutes (or delegate this responsibility), and share minutes with relevant stakeholders in a timely manner for coordination meetings, sub sector meetings, and committee meetings, and additional meetings as required
- Conduct field visits to verify data, as required (time split roughly equally between each base)
- Maintain filing system (hard and soft copies) in an organized manner for easy access and use
- Carry out any other relevant duties assigned by line manager
- Mainstream Protection through all activities
- Considering gender, protection, and GBV concerns in all aspects of activities
- Promoting of and adhering to Prevention of Sexual Exploitation and Abuse policy and guidelines (for site residents, ACTED staff, partner agencies, casual labors)
- Strict compliance to data confidentiality principles and policies during data collection, data storage and data sharing

Requirements

All interested Candidates should master ACTED’s core Principles: Independence, Neutrality, Non-discrimination, free and direct access to victims, Ethics, Professionalism, anti-Corruption, Transparency and Accountability. Moreover, we also expect the following:

Completion of university degree in Database, Humanities, Social Studies, or another relevant degree
Minimum 2 year of experience in administration of data using computers
Proficient in Microsoft Office (Word, Excel, and PPT)
Experience using Kobo, or other mobile data collection technology. Experience programming preferred.
Ability to use other database software would be an added advantage.
Ability to maintain good working relationship with colleagues and partners
Accuracy and keen attention to details, in order to produce high-quality documents and maintain good databases
Excellent communication skills.
Positive attitude, highly flexible, with the ability to use initiative.
Ability to work in a multi-cultural environment.
Understanding of gender, protection and human rights.
Commitment to promoting gender equality.

Preferred Experience:

Proficiency in English, Hausa and Kanuri language, both oral and written.
Experience in working with national partners, local/government authorities, and UN organizations.
Experience in international and/or local NGO; ideally involved in the direct implementation of field level humanitarian assistance to refugees or IDPs, ideally in a camp or camp like setting

Essential Knowledge and Skills:

All employees should master ACTED’s core Principles: Independence, Neutrality, Non-discrimination, free and direct access to victims, Ethics, Professionalism, anti-Corruption, Transparency and Accountability

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