Information Management Officer at Premiere Urgence Internationale (PUI)

Premiere Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency.

PUI has been implementing humanitarian activities in Nigeria since April 2016, supporting population with food security, nutrition, health and protection project in Maiduguri and Borno State.

PUI is now looking for qualified candidates for its MEAL team in Maiduguri, to fill the position below:

Job Title: Information Management Officer

Location: Maiduguri – Coordination Office, Borno State
Starting date – Beginning of January 2020
End of contract – 31/10/2020

Overall Mission
General objective:

Under the supervision of the MEAL Coordinator, the Information Management Officer (IMO) will actively design and oversee data and information management systems at the PUI Nigeria mission level. Where IM and system gaps exist, the IMO will follow up with staff and set up primary data collection and case management systems as well as protocols for data storage, protection and management. The IMO will take steps to ensure consistency and quality in the information collected and to promote efficiency in IM, data usage and reporting for the Programs and MEAL teams, based on their needs.

Responsibilities and Tasks
Information Management System:

Support the MEAL coordinator in the design and implementation of a country-specific Information Management system to store, analyze and disseminate information based on PUI needs (identified through initial Diagnosis), such as for Vulnerability Assessments and Case Management
As relevant to the results of the IM Diagnosis, create computerized tools allowing faster M&E tracking and reporting and support the MEAL department in applying these new tools (also can apply for Programs to track project indicators)
Consider and implement new methods to improve database management at PUI Nigeria, such as using online and offline databases to improve data management
Implement the PUI Information Management strategy, and more specifically ensure the internal management of information, flows of information, Data Protection guidelines, and other operational requirements for the IM systems
Work closely with the MEAL Coordinator to ensure consistency and inter-operability between different datasets and sources
Support the implementation of a document management system for archiving project data
Contribute to the IM plan for new projects, considering Best Practices in data management and ease-in-use for the MEAL and Program teams
Ensure data collected is well-organized and easily usable, e.g. clear and easily disaggregated into sex/gender, other required disaggregation – considering how the MEAL and Programs teams will need to analyze and report the data
Ensure all data collected is consolidated into one central database to be used by programs and MEAL staff effectively, e.g. for Case Management
Adapt the IM system(s) and strategy based on emerging needs and new programming requirements and indicators; and provide innovative ideas to ensure data collection and case management continues to be as efficient and smooth as possible

Mobile Data Collection:

Code and thoroughly test assessment tools for MEAL and Program teams into Kobo or other platform, following the mobile data collection process at PUI
Provide technical input for tool design in Kobo or other platform, such as form logic, relevancies, constraints, scoring formulas, etc.
Upload all forms for data collection to the Kobo or platform server
Review translations of data collection forms entirely, allowing the opportunity to review coherence in the questions, answers, skip logics, etc. and making final changes to the forms
Download data from the Kobo or platform server, do data cleaning, and share (and archive) the final – clean and compiled – data set with MEAL and Program staff
Train staff and volunteers on mobile data collection technologies, e.g. tablets, and the form logics; and
Help monitor data for trends and patterns with the support of program management and MEAL Manager and share relevant key findings

Data Quality Management:

Monitor the quality of data in databases, identify missing or inconsistent data, and follow up with the program teams to correct errors and improve data quality for the mission; This includes checking the Kobo or platform server on a weekly basis to review the quality of data collection
Manage the data collection software account and ensure proper, authorized usage by PUI staff
Configure tablets and ensure that all tablets OS and software are updated
Perform regular checks of the equipment and systems to ensure high quality data collection and management

Trouble Shooting and Capacity Building:

Provide trainings on the IM system(s) to PUI staff, and follow-up with technical support to improve data quality and data management for MEAL and Program teams
Train staff on the IM Strategy and how to use the IM system(s)
Provide technical troubleshooting support to staff as necessary, in a timely manner, about the IM system(s) and mobile data collection technologies, acting as the focal point for all technical troubleshooting and support

Mandatory Requirements

Language skills: fluent in English (speaking, reading, writing) and in Hausa and knowledge of Kanuri is strongly desirable.
Education degree: A University Degree in Computer Science, Information Management, Statistics, Mathematics or Technical Diploma in Computer Science.
Work experience: At least two years’ experience in similar field with NGOs or in private IT companies

Knowledge and skills:

Ability to formulate IM systems, technical requirements and operating procedures
Demonstrated analytical skills and knowledge of research, information management and analysis processes
Experience in managing electronic data collection tools such as Kobo, ODK, CommCare and coding form
Experience with advanced statistical software such as SPSS, InVivo, Stata etc
Proficient in graphic design software and geographic information system
Good knowledge of MS-SQL server and sharepoint
Excellent knowledge of Excel and Access (data manipulation and report generation) or any other database platform
Experience in creating and maintaining databases
Understanding of data security and protection policies
Transversals skills
Integrity and loyal to humanitarian principles
Patience and readiness to triangulate information
Reliable and rigorous
Strong organizational skills and attention to details with the ability to manage priorities, take initiative, meet multiple competing deadlines, and work without constant supervision
Ability to demonstrate clear analytical thinking and problem-solving
Autonomous and hard working
Flexible, innovative and adaptable to the needs of the team and organization
Strong commitment to support and develop the capacity of the colleagues
Ability to work under pressure
Ability to work within a team