Insurance Claim Officer at Sinoma Cargo International Nigeria Limited

Sinoma Cargo International Nigeria Limited, a company in haulage industry is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Insurance Claim Officer

REF: SC/003/0619
Location: Apapa, Lagos

Job Summary

The insurance claims officer will be responsible for reviewing insurance claims after they are submitted to make sure that proper filing procedures have been followed.
The officer will also assist insurance adjusters with complicated or unusual claims.
An insurance claims officer’s primary duty will be to examine complex or unusual claims to determine whether they may be covered.

Job Description

Provide advice on making a claim and the processes involved
Process new insurance claims notifications
Collect accurate information and documents to proceed with a claim
Analyse a claim made by a policymaker to establish whether it satisfies the policy conditions
Identify reasons why full payment may not be made
Explain to policyholders when their claim is not covered
Contact tradespeople from a network of approved professionals and arrange for them to make repairs on the policyholder’s property
Monitor the progress of a claim
Investigate potentially fraudulent claims
liaise with solicitors, as well as other legal and claims professionals, and negotiate the terms of a claim
Prepare an initial estimate of costs and then closely monitor and keep a record of costs
Ensure fair settlement of a valid claim
Handle any complaints associated with a claim
Adhere to legal requirements, industry regulations and customer quality standards set by the company.