Irorun Customer Support Intern (Remote) at Lendsqr

Lendsqr is making sure that Nigerians assess loans at the time of their need by helping lenders reach these borrowers at scale. Our LaaS (lending-as-Service) provides lenders with cloud technology, data, and native integrations that help lenders lend securely, cost effectively, sustainably and ethically. We also provide the expertise required for navigating the required technology and uniquely designed solutions suited to lenders’ needs.

We are recruiting to fill the position below:

Job Title: Irorun Customer Support Intern

Location: Remote
Work Type: Internship

Job Summary

The Irorun team is looking for an exceptional customer centric candidate to take on the role of Customer Support Officer. This is an exciting role responsible for managing customer inquiries and complaints.

Responsibilities

Working closely with all departments in the organization to deliver world-class products and services to digital lenders
Selecting appropriate responses to customer issues and a timely response
Responding to customer queries in a timely and accurate way, via phone, email or chat
Escalating queries
Working with the team and other departments to find appropriate solutions

Requirements

Undergraduates of a University
Recent graduate seeking to serve or just completed NYSC
Not more than 25 years old

Competencies/Skills:

Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Analytical and problem-solving skills
The ability to work independently and as part of a team
Open to learning new things and every function of the business, be innovative and creative

Compensation Structure