IT Officer at the Excellence Community Education Welfare Scheme (ECEWS) – 2 Openings

The Excellence Community Education Welfare Scheme (ECEWS) is a leading and reputable indigenous non-governmental organization that promotes access to qualitative healthcare, education and economic strengthening opportunities for all Nigerians. With its headquarters in Uyo, Akwa Ibom State and a corporate office in Abuja, ECEWS has presence in 17 States across the South-South, South East, South West and North Central Nigeria with a strong client portfolio with the United States Agency for International Development (USAID), Global Fund to fight against AIDS, TB and Malaria, United States Centers for Disease Control and Prevention (US CDC), The United Nations office of Projects, World Bank & Federal Government of Nigeria. Since its founding in 2001, ECEWS has built a vast network of health and allied professional staff, partners and collaborators which has earned her a solid reputation among its funders and is well regarded by competitors and partners alike.

We seek applications from qualified persons to fill the position below:

Job Title: IT Officer

Locations: Akwa Ibom & Cross River
Reporting Line: IT Manager

Background

The Accelerating Control for HIV Epidemic Project (ACE) funded by the United States Agency for International Development (USAID), is a 5 year funded project implemented in Akwa Ibom & Cross River States.
Implementation is targeted at achieving epidemic control thereby reducing transmission and improving the quality of life of those living with HIV.

Job Description

The IT Officer will provide support and maintenance to ECEWS computer and network infrastructure to ensure stable operations.
She wil implement new IT solutions to improve business efficiency and productivity and will maintain/support implemented systems to ensure high end-user satisfaction

Duties and Responsibilities

Monitor and troubleshoot Server Systems and Networks, automated backup and restore operations and mission critical applications such as email, file/print services and other line of business applications to allow IT respond proactively to emerging problems and perform ongoing IT ‘housekeeping’ functions
Perform installations of operating systems, layered products, and third party products for multi-user computer systems that host corporate applications, databases and websites
Assist and perform software installations and upgrades as required
Provide IT training on a periodic basis to ECEWS staff.
Perform daily and periodic backups of all data on the servers.
Ensure timely updates to Server and Client Systems Study and apply
Security patches and other updates or service packs as required
Make periodic visits to field offices to provide troubleshooting support, advice and build the capacity of field level staff in order to maintain their computers at a reasonable level of operation.

Minimum Qualifications

BS / BA Degree in Engineering, Information Technology, Computer Science or its recognized equivalent with at least 5 years post National Youth Service relevant experience.
Or MS / MA in Engineering, Information Technology, Computer Science or its recognized equivalent, and not less than 3 years post National Youth Service relevant experience.
Candidate must possess Microsoft Certified Systems Engineer (MCSE) and/or Cisco Certified Network Associate certifications (CCNA)
Demonstrated success in multicultural environments is an advantage.
Experience with a multi-site network (at least 3 sites) with a minimum of 200 users is highly desirable.

Knowledge, skills and abilities:

Ability to work with others and to develop and maintain compatibility among project staff, subcontractors, and recipients of assistance
Communicate effectively with all levels of personnel on hardware and software needs Advanced knowledge of Windows Server administration and Networking including Active Directory, Network Services – Dynamic Host Configuration Protocol (DHCP) Domain Name System (DNS) etc
Advanced knowledge and experience with backup / restore, email and performance monitoring applications
Advanced knowledge of Software Engineering Software Development Analysis, Project Management and Database development
Strong Competency in developing and debugging applications in languages/platforms including but not limited to C# ASP.Net, PHP Microsoft SQL MySQL.elc
Advanced knowledge and experience of web based, client server and mobile applications
Perform detail-oriented work with a high level of accuracy
Excellent written, oral and interpersonal communication skills with ability to work as a team member
Ability to plan and prioritize own work under tight deadlines, as well as to work on own initiative and as a member of a team.
Ability to travel a minimum of 25%.