IT Support Engineer at Fadac Resources and Services Limited

Fadac Resources and Services Limited – Our client is a large Consumer Durable Distribution Conglomerate with more than 3000+ trade partners across the country. Her business model goes beyond fulfillment to provide our customers and suppliers a unique combination of operational excellence and service efficiency.

Due to expansion, they are recruiting to fill the position below:

Job Title: IT Support Engineer

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Assist with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the client.
• Repairing hardware malfunctions, software issues, and networking problems.
• Maintaining good client relations.
• Tracking and managing work records.

Job Requirements

• Bachelor’s Degree in Information Technology or Computer Science.
• Minimum of 2 years work experience.
• Proven work experience as a technical support engineer.
• Knowledge of web services, API, and IP-based protocols.
• Experience with scripting languages such as Perl or Shell.
• Knowledge of computer hardware and networking systems.
• Good time management skills.
• Good interpersonal skills.
• Ability to troubleshoot complex hardware and software issues.
• Excellent written and verbal communication skills.
• Ability to think critically.

Application Closing Date
29th January, 2022.