IT Support Officer at Tribest Corporate Support Limited (6 Openings)

Tribest Corporate Support Limited – Our client, a foremost Commercial Bank is recruiting to fill the position below:

Locations: Ogun, Ondo, Ekiti, Kwara, Osun and Oyo
Employment Type: Full-time
Industry: Financial Institution

Job Description

The ideal candidate will be responsible for providing technical assistance and support, related to computer systems, hardware, and software, networking solutions.

Job Duties & Responsibility

Takes responsibility for understanding client requirements and coordination of the fulfillment of those requirements.
Provide input into the IT service continuity, planning process and support plan implementation.
Work with systems development teams to create a business readiness plan and coordinate project transition to production for the organisation.
Evaluate, analyse and provide feedback on end-user experience with the use of deployed IT solutions/services provided.
Manage the installation and decommissioning of end-user applications and hardware devices.
Contribute to IT service availability by coordinating field support/diagnostics across given areas or locations.
Manage external hardware, devices and systems of end-user e.g. PC, Printer, ATM/POS, etc
Monitor IT service delivery and generate reports/dashboards.
Execute efficient desktop support services in line with approved procedure.
Initiate, monitor actions to investigate and resolve problems affecting end-user IT services across all department.
Manage IT-Business communication in a way to promote both operational and innovation initiatives of IT and keep customers informed of all services provided.
Perform other duties as may be assigned.

Requirements & Qualifications

Candidate must have B.Sc / HND in Computing Science, Engineering
Candidate must be below 27 years old and completed NYSC.
Minimum of 1-2 years of work experience
Excellent communication skills (verbal and written).
Strong knowledge of IT Services and Information Systems processes and components.
IT and Information systems certification will be an added advantage.
Passion for IT related challenges and must be a team player.

Core Skills/Competencies:

The ideal candidate should have strong service desk skills
Strong knowledge of Client/Customers Services Engagement
Ability to take responsibility and execute task.
Excellent data management skill
Ability to solve problem
Posses good knowledge of application support and IT operations
Strong network support skills and system configuration
Candidate must have knowledge of porting and software Integration
Ability to handle system installation and decommissioning across department and locations.
Excellent knowledge on system information security.