Junior Customer Solutions Engineer at iSabiDelivery
iSabiDelivery – We all have something that needs pickup or delivery and we most times get busy to run our Errands. iSabiDelivery offers a range of logistic service; door – door delivery, pickup & delivery, errand service, mail delivery and moving & packing service. We make getting items from one point to another easy.
We are recruiting to fill the position below:
Job Title: Junior Customer Solutions Engineer
Location: Abuja
Roles and Responsibilities
- Managing communications with independent and small/medium businesses (SMB)
- Gathering client needs not fulfilled by the Platform and sharing feedback internally in order to constantly improve client experience
- Advising existing integrators on last-mile delivery use-cases and keeping them up to date with the latest best practices and features
- Design, implement and maintain solutions that can improve business operations automation.
- Build tools to deploy, monitor and maintain our highly available, mission-critical cloud infrastructure, API, defining everything as code (this includes pipelines, templates and scripting in different languages).
- Provide support and Maintain our exiting WordPress platform, technology and APIs.
- Reviewing, maintaining, and creating content in the isabiDeliver Community, the Developer Portal, the API documentation, and also internal documentation
- Provide support for API customers.
Qualifications
- 2+ years of experience in Solutions Engineering.
- Bachelor’s Degree in related field or relevant hands-on technical experience.
- Must be familiar with software technologies (such as web and mobile SDK, APIs, SQL, JSON, HTML, JavaScript, React, PHP, Phython).
- Curiosity to learn and ability to learn quickly in a fast-pasted environment, and come up with creative ideas for improvements.
- Experience in SaaS, WooCommerce, Shopify, big commerce, Magento, API implementation processes is an advantage.
Application Closing Date
30th September, 2021.
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