Key Account Manager at Myrtle Management Consultants Limited

Myrtle Management Consultants RC1083018 is proudly an indigenous African company set up with the objective to be the preferred and reliable partner in core business management processes. As part of our key focus, we aim to support our clients to achieve a synergy between people, system and processes. Incorporated in 2012, Myrtle is a fast-growing firm, with a dynamic, insightful and professional leadership team.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Ogun, Lagos
Job type: Full-time

Job Descriptions

As a Key Account Manager, you are responsible for handling the most important client/ vendor accounts in the company. These accounts make up the highest percentage of our income and as such you must build and maintain strong relationships with the client/ vendors.
Acting as the lead point of contact for all client and vendor matters, you are expected to anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. You are expected to bring in new business from existing clients, vendor or contacts and will develop new relationships with potential clients.
You should be willing and eager to take on difficult assignments and driven by results. Also, prove a track record of demonstrated problem-solving capabilities with workout and turn-around skills enabling new business projects to be implemented.

Job Responsibilities

Develop a Business Plan:

Understand defined markets and the processes and applications involved
Set and track sales objectives, aligned with company objectives, prepare progress reports
Forecast and review defined key account metrics (e.g. quarterly sales results and annual forecasts)

Grow Business:

Action business plan, review and adjust in order to realize objectives
Network across defined markets, educating and presenting in order to understand processes to find solutions
Develop new business with existing clients / vendors and identify areas of improvements to exceed sales quotas
Communicate clearly the progress of monthly / quarterly initiatives to management and other stakeholders

Exceed Vendors / Client Expectations:

Operate as the lead point of contact for all matters specific to the defined key accounts
Build and maintain strong, long-lasting customer relationships
Negotiate contracts and close agreements to maximize profit
Develop a “trusted advisor” relationship with key accounts, generate new business using existing and potential customer networks
Ensure timely and successful delivery of solutions according to customer needs and objectives
Play as a Team
Share and develop ideas in order to grow our client’s business
Support new initiatives through imparting learned experiences and technical insights

Qualifications

A Degree or Diploma in any related subject
Ability to drive a car (When required)
Financial literacy, numerical and mathematical abilities in order to calculate gross margins, price, and discounts
Ability to plan and execute a budget and business plan
Ability to relate to others and build relationships, networking skills
High emotional intelligence
Proficiency in English, Local Dialect, Pidgeon English
Ability to manage multiple projects whilst paying attention to details
Experience in delivering client-focused solutions based on customer needs
Excellent Observation Abilities
Capable of working independently and with minimum supervision
Have a logical approach to identifying and evaluating issues and problem-solving
Well-developed organizational skills with the ability to prioritize multiple assignments
Displays awareness of the need for confidentially in sensitive matters
Demonstrated job commitment and personal flexibility to meet changing expectations
Commitment to self-development and expansion of knowledge
Ability to Conduct and Evaluate Research
Demonstrate Working Knowledge and Expertise
Good Decision Making
Excellent communications both verbal and written
Excellent interpersonal skills
Good Analytical skills
Has strong knowledge in the use of Sales ERP, CRM (Hubspot and customized ERP)
Excellent commands over excel and word