Key Account Manager at Traction Apps Limited

Traction Apps is a technology company focused on technology solutions for SMEs relating to merchant management and payments. Traction Apps is a division of Traction Venture Partners Limited, a venture building platform seeking to build and enable a B2B ecosystem in emerging markets

Traction is a mission-driven, fast-paced and entrepreneurial environment, led by ex McKinsey consultants. The company presents a rich opportunity for our team members to drive meaningful growth and address real problems.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Lagos, Nigeria

Job Description

• As a key accounts manager, you are a motivated and articulate team player who is passionate about account management and customer experience.
• You will be responsible for acquiring and maintaining relationships with our most important clients.
• You will also be responsible for identifying customer needs with a passion for exceeding client expectations.

Job Responsibilities

• You will be responsible for acquiring and managing relationships with our high value client base
• Understand customer needs to help them achieve their business goals through Tractions and its ecosystem
• Translate technical details into benefits for the user
• Follow and analyze market trends to position products
• Work with our Sales, Customer Success, Support and Product teams to make sure customers have the best possible experience across all aspects of Traction
• Effectively and strategically address customer concerns and issues

Requirements

• Have a Degree in a relevant field
• Experience working at a banking institution in a relationship manager capacity, desirable
• Experience discovering and closing sales opportunities and building client relationships.
• Experience successfully managing a pipeline to achieve revenue targets
• Ability to work with minimal supervision

Application Closing Date
Not Specified.