Key Account Manager at Trax Apparel Global Limited

Trax Apparel Limited is a wholly-owned indigenous luxury fashion and apparel company. We were founded in the heart of West Africa in Nigeria. We commenced the operations of our business in 2012. However, we took it a step further and formally registered/incorporated our company in January 2019.

We pride ourselves on being one of the premium fashion and apparel brands in Nige ria. We cater to the lifestyle needs of both the male and female gender and are alw ays attuned to being your go to fashion brand.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Lekki, Lagos
Employment Type: Contract

Job Responsibilities

Developing a solid and trusting relationship between major key clients and the company
Resolving key client issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Managing communications between key clients and internal teams
Managing account team assigned to each client
Strategic planning to improve client results
Negotiating contracts with the client and establishing a timeline of performance
Establishing and overseeing internal budgets with the company and external budgets with the client
Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs are met
Collaborating with the sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meeting all client needs and deliverables according to proposed timelines
Analyzing client data to provide customer relationship management
Expanding relationships and bringing in new clients.