Learning Facilitator/Admin at Old Mutual Nigeria

Old Mutual Nigeria consists of a Life Assurance and General Insurance business and provides a wide spectrum of insurance solutions tailored to meet unique individual and corporate clients’ circumstances.

We are recruiting to fill the position below:

Job Title: Learning Facilitator/Admin (Contract)

Ref: 1334/NIGE/EU/Learning Facilitator (Admin.)/Nigeria/040919
Location: Nigeria
Contract: Temporary / Contract
Category: Insurance

Introduction

This role is responsible for performing general Learning Administration, providing process and client support and is individually accountable for achieving results through own efforts. This role will assist with delivery, design, development and assessment of learning interventions.

Job Specification

An Administrator with an adequate level of skill and knowledge in Learning & Development.
Assists with the design and implementation of learning interventions.
Customises and/or updates existing learning material based on business needs.
Assists with Learning Assessments.
Reports on the strengths and shortcomings of the learning events.
Assists with the improvement of learning Interventions when and if required.
Performs general learning administration.
Resolves queries about process issues relating to Learning practices.
Provides process support on HR issues as part of a segment/business unit Learning team, or a centralised Learning area.
Deals with personal and sensitive information that necessitates confidentiality at all times.

Key Result Areas
Learning Delivery:

Conducts knowledge/skills assessment for each learning intervention, including formative and summative assessments.
Ensures all related learning data is captured.
Ensures all processes related to Learning interventions are completed.
Manages and reports on all learning data.

Personal Effectiveness:

Accountable for service delivery through own efforts.
Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of three (3) months.
Collaborates effectively with others to achieve personal results.
Accepts and lives the company values.

Learning Effectiveness:

Analyses trends related to learning evaluation, effectiveness and quality of the learning intervention.
Reports on the strengths and shortcomings of the learning interventions and recommends improvements.
Provides stakeholder feedback or reports on learning intervention as required.

Learning Design: